Question 1

What is the difference between dehydrated and freeze-dried food?

Accepted Answer

Dehydrated food removes moisture through heat and air circulation at 130-160°F, while freeze-dried food uses sublimation at very low temperatures (-40°F to -50°F). Freeze-drying better preserves nutrients, flavor, and texture but costs more. Dehydrated products are more affordable and suitable for most food manufacturing applications.

Question 2

What certifications does Weorex have for food export?

Accepted Answer

Weorex holds ISO 22000, HACCP, FSSAI, APEDA, HALAL, and US FDA certifications. All our dehydrated and freeze-dried products comply with international food safety standards and are regularly tested for quality assurance.

Question 3

What is the minimum order quantity for bulk food ingredients?

Accepted Answer

Minimum order quantity varies by product. For dehydrated onion and garlic, MOQ is typically 1000 kg (one pallet). For freeze-dried products, MOQ is 500 kg. For custom blends and private label products, please contact us for specific requirements.

Question 4

How long does shipping take for international food export?

Accepted Answer

Shipping times vary by destination. Sea freight to USA/Europe: 25-35 days, Middle East: 15-20 days, Asia: 10-15 days. Air freight is available for urgent orders (5-7 days). We provide complete export documentation and tracking for all shipments.

Question 5

What payment terms do you offer for food export?

Accepted Answer

We accept Letter of Credit (LC), Telegraphic Transfer (TT), and advance payment. For established customers, we offer credit terms. All major currencies accepted including USD, EUR, GBP. Secure payment through international banking channels.

Question 6

Can I request samples of dehydrated or freeze-dried products?

Accepted Answer

Yes, we provide free product samples (100-500g) for quality evaluation. Shipping charges apply. Sample requests can be made through our contact form or by emailing info@weorex.com with your specific requirements.

Question 7

Do you offer private label food manufacturing?

Accepted Answer

Yes, Weorex offers complete private label and white label food manufacturing services. We can customize product formulations, packaging, and labeling according to your brand requirements. Minimum quantities apply for private label orders.

Question 8

What is the shelf life of dehydrated and freeze-dried products?

Accepted Answer

Dehydrated products have 12-24 months shelf life when stored properly in cool, dry conditions. Freeze-dried products can last 2-5 years with proper vacuum packaging. We provide detailed storage instructions and best-before dates on all products.

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